Help desk calls not only devolve into the mundane, they’re expensive: some industry experts suggest that help desk calls can cost $25-30 each. When resources are tight, as they are in most organizations these days, help desk costs can quickly add up.
CMI offers affordable 24/7 help desk services—based on ITIL best practices and on a robust IT Service Management (ITSM) platform—that ensure end-user productivity, while allowing your IT team to focus on strategic initiatives. Think of us an extension of your IT team, delivering immediate short-term support for long-term value. We offer:
To keep your team focused on your core business, contact us for a 24/7/365 help desk solution that meets your requirements.